Park Pianos

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Park Pianos Terms of Business

 

Delivery /Shipping

We offer local delivery within 50 miles of Bolton. There is a small supplement for other areas. A small amount of the sale is for transport locally and is non-refundable* Please check before ordering. We can deliver to any UK mainland address please contact us for a quote. Please contact us if you have steps outside the property, stairs, or difficult access, a quotation can then be provided. We reserve the right to charge for delays or cancelled delivery.

International Delivery

We can deliver to most countries and can offer shipping and packing service - Please get in touch for a quote.

Refund Policy

We offer a no quibble 14 day money back guarantee

However due to external carrier this excludes cost of transport

Approx £90 inc Vat each way.

Alternatively if it is a simple exchange or an alternative piano is preferred we will do our best to absorb these charges and assist in selecting a more suitable instrument.

Warranty

All pianos come with minimum 12 month warranty - pianos must be tuned every 6 months by a qualified piano tuner in accordance with our terms, please keep a record, please get in touch if you require a recommended tuner for your area

You will find the length of your warranty on your sales invoice.

In the unlikely event that a fault should arise please contact us in the first instance and we will send a technician to assess the piano and carry out any repair work required, occasionally a part is required and we will fit this at the earliest possible date.

Any repair work undertaken without pre-approval from Park Pianos will not be reimbursed.

We do not cover any repair due to misuse or poor environmental conditions i.e. damp or extreme heat, N.B underfloor heating is not covered unless you have your piano on a special heat carpet. We can supply these for any piano – ask for quote